FAQs

 
1What if I have to cancel in the event of an outbreak like the Corona Virus COVID-19?
If your event has been cancelled and you need to change the wedding date due to either of the reasons listed below, we will allow you to transfer the booking to an alternative date, subject to availability and evidence provided. a) The venue cancels the booking. b) A change to government or local council policy which prevents the event from taking place on the original booking date.
2What areas do you cover?
Approximately a 25 mile radius from our base in Uxbridge.
3How many cars do we need?
It depends on the type of wedding. A full formal wedding generally requires 2 cars, a lead car for the Bride and her Escort and a second car for the Bridal Party. A smaller civil ceremony may only require 1 car.
4Is it possible to take the Bridesmaids first?
If the house is a maximum of 10 minutes from the ceremony venue we can do 2 trips. This would mean the Bridesmaids would be there for half an hour before the Bride arrived and would have to make their own way to the reception venue. If you wish to do this please consider the passenger size of the car you are choosing.
5Do you have matching cars?
Yes, we have pairs of cars that complement each other. We are very happy to advise you on this.
6Our ceremony and reception is at the same venue?
Apart from our traditional church chauffeur service we also offer a civil ceremony package. The car will wait until after the ceremony for photographs, and then take the Bride and Groom on a short trip. If required any other photographs can be done out on location. They can then return to the venue and enter their reception as husband and wife.
7Can we view the cars?
Yes, we recommend that you do so you can see how impressive each car looks and if it meets your requirements. Our cars are available to view by appointment only, please contact us to arrange this.
8How long do we have the cars for?
A maximum of 3 hours, longer can be negotiated.
9When do we need to book the car(s)?
As soon as possible. These cars are quite rare and as each car can only do one wedding per day the earlier the better to ensure your first choice is available.
10What is included in your charges?
Up to 3 hours hire within an agreed operated area with a smartly dressed chauffeur. A V ribbon on the bonnet chosen from our selection of colours. All cars have a silk flower arrangement on the rear shelf.
11What happens if the car breaks down?
In the event of the non availability (for any reason) of the vehicle agreed to be provided to the client, the proprietor reserves the right to substitute a vehicle, which may not be the same type or colour as the vehicle booked. On the day we would attempt to get an available vehicle to you as soon as possible. Also please read terms and conditions.